Returns & Exchanges

We want you to be fully satisfied with your Pebblebee tracking experience, which is why we offer a 30-day money-back guarantee for all orders placed through our official store. If your device isn't the perfect fit for your needs, you can initiate a return for a full refund or exchange within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to start the process.

2

Prepare the Device

Ensure the Pebblebee device is in its original condition with all included accessories and packaging.

3

Ship the Item

Print the provided prepaid shipping label and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned unit, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing